Privacy Policy

The Gentle Dentist is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Consumer information is NOT shared with third-parties for marketing purposes.

1. Information Collection

We collect personal information when you:

• Schedule an appointment
• Complete forms on our website
• Sign up for SMS notifications or email newsletters
• Contact us via phone, email, or our website

The information collected may include:

• Name
• Contact details (phone number, email address, mailing address)
• Medical history and health-related information
• Payment information

2. Use of Information

Your information is used to:

• Schedule and confirm appointments
• Provide dental services, including treatment and consultations
• Send reminders and relevant notifications, such as appointment reminders or follow-up instructions
• Respond to inquiries or customer service requests
• Process billing and administrative tasks

3. SMS Messaging and A2P 10DLC Compliance

If you opt to receive SMS notifications from The Gentle Dentist:

• You will be asked to opt in, confirming your consent to receive messages from us.
• You can opt out of SMS communications at any time by replying “STOP” to any text message you receive from us.
• We may send messages related to appointments, follow-up care, or important updates.
• The Gentle Dentist adheres to A2P 10DLC regulations to ensure all SMS communications are compliant and respect your privacy rights.

4. Data Sharing and Third-Party Disclosure

Your privacy is important to us. Consumer information is NOT shared with third parties for marketing purposes.

We only share your personal information with third parties in limited circumstances, such as:

• With healthcare providers involved in your care (upon your request or as required for coordination of care)
• With insurance companies for billing purposes
• When required by law or to comply with a court order or other legal process

5. Data Security

The Gentle Dentist takes data security seriously. We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website also employs encryption technology to protect your information during online interactions.

6. Cookies and Website Tracking

Our website may use cookies to enhance user experience and gather analytics about how visitors interact with the site. You can adjust your browser settings to refuse cookies, although some features of the website may not function properly.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Update or correct your information.
• Opt out of SMS notifications by replying “STOP” to any message.
• Contact us to inquire about other preferences or concerns regarding your privacy.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

9. Contact Information

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

The Gentle Dentist 15055 22 Mile Rd. Suite #2 Shelby Township, MI 48315 Phone: (586) 247-3500

By using our services, you consent to the terms outlined in this Privacy Policy.